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Urgent · You still have time
Your phrase may be exposed and you can still get in: act now
This is the only situation on this entire site where there genuinely is a rush. You have access and someone else may have it too. Whoever moves the money first keeps it, and there is no way to undo it.
What to do, now
- Create a new wallet, from scratch, with a new phrase, in an app you install yourself from the official site.
- Write the new phrase on paper, by hand. Not on your phone.
- Send all the funds to the new wallet, starting with the most valuable.
- Check every network and every account of the old wallet. Whatever you leave there, you lose.
- Never use the old phrase to receive anything again.
Don’t waste time changing the password: it achieves nothing. The password protects the app on your device; the phrase opens the wallet from anywhere in the world. And don’t waste time investigating how it leaked. That comes afterwards.
When this applies
- You typed the phrase into a website, a chat or a form.
- It is in a photo, your phone notes or the cloud.
- Someone glimpsed it or helped you set up the wallet.
- You shared your screen while opening the wallet.
- You lost the paper it was written on, or your home was burgled.
- You installed a wallet app that turned out to be fake.
When in doubt, do it. Moving the funds costs a network fee and twenty minutes. Not doing it, if it turns out the phrase was exposed, costs everything. It is one of the few decisions in this world where erring on the side of caution has no real cost.
Afterwards, calmly
Once the money is safe, review how it leaked so you don’t repeat it, and delete the old phrase from every digital place it lived: gallery, trash, cloud, notes, emails. In that order: money first, cleanup second.
And if on checking you find the money is already gone, then your article is what to do if you think your phrase is compromised, which also covers what to do when it is already too late.